City Hotel Shanghai | Shanghai ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

No.5-7 Shan XI South Road, Shanghai, China, 200020

City Hotel Shanghai, a 4-star hotel, offers various healthy dining options and amenities, including an indoor pool and business center. The property is known for its proximity to shopping and dining along Middle Huaihai Road.

Rooms & Amenities

Rooms at City Hotel Shanghai feature large windows for natural light and modern furnishings. Newly refurbished accommodations include minibars, flat-screen TVs, and air conditioning, ensuring a comfortable stay.

Dining Options

Dining options at this Shanghai hotel include the Vienna Restaurant offering foreign tastes, Goodmatch Chinese Restaurant serving timeless dishes, and the Shanghai Restaurant known for authentic local flavors. Light snacks and cocktails are available at City Bar.

Leisure & Business

City Hotel Shanghai features recreational facilities such as a fitness center, sauna, and indoor pool. The business center includes several meeting rooms, and concierge services are also available.

Location & Transportation

The hotel is within a 10-minute walk from popular landmarks like the Shanghai Exhibition Centre and the Jade Buddha Temple. Public transport options include the Middle Huaihai Road subway station, just a 5-minute walk away.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Queen Room

Max:

2 persons

240 sq. feet

Bed options:

1 King-size bed

Shower

Air conditioning

room details

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Superior Twin Room

Max:

2 persons

240 sq. feet

Bed options:

2 Double beds

Shower

Air conditioning

room details

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Limited Superior Double or Twin Room

Max:

2 persons

240 sq. feet

Bed options:

2 Single beds

Shower

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Shanghai 1.1 mi

Airports

Shanghai Hongqiao International (SHA) 8.2 mi

Shanghai Pudong International (PVG) 28.6 mi

Train

Shanghai Railway Station Metro Station 1.9 mi

Underground

Middle Huaihai Road1000 ft

South Shaanxi Road1700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

CNY 40 per day

Luggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Room service
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services

Spa & Leisure

Indoor swimming pool
Spa & wellness centre
Sauna
Massage

Room features

Air conditioning
Mini-bar
Ironing facilities

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

No.5-7 Shan XI South Road, Shanghai, China, 200020

Map view

No.5-7 Shan XI South Road, Shanghai, China, 200020

City landmarks

3 East Zhongshan No 1 Rd; 3 中山东一路

The Bund

2.0 mi

Museum

The Shanghai Museum

1.3 mi

Garden

Yu Garden

2.1 mi

Museum

Shanghai Natural History Museum

1.1 mi

Event hall

Shanghai Exhibition Center

4400 ft

No.30 Lane 7

Site of the Second Congress of the Communist Party of China

2100 ft

2 blocks btwn Taicang

Xintiandi

4900 ft

Puxi Central

Former French Concession

1.1 mi

No.100 Renmin Main Street

Shanghai Urban Planning Exhibition Hall

1.2 mi

Pagoda

Jing'an Temple

4500 ft

People's Square

1.4 mi

Mall

Tianzifang

1.3 mi

Temple

Jade Buddha Temple

1.7 mi

Shopping Area

HKRI TaiKoo Hui

4600 ft

Museum

Former Residence of Mao Zedong

2000 ft

2/F

Museum of O

2200 ft

No.63 Anyi Road

Shanghai Former Residence Of Zhedong Mao

2300 ft

113 Wukang Road

Ba Jin's Former Residence

2300 ft

210弄 Taikang Rd

Souvenir shopping

1.5 mi

No.7 Xiangshan Road

Shanghai Museum of Sun Yat-sen's Former Residence

2600 ft

Museum

Shanghai Museum of Arts And Crafts

4400 ft

Square

Sinan Mansions

3100 ft

No.195 Changde Road

Zhang'ailing Former Home Changde Apartment

2900 ft

Tower

Oriental Pearl TV Tower

2.6 mi

Nanjing West Road

Jing'an Temple Square

3400 ft

No.1618 Nanjing West Road

JingAnSi BuXingJie

3500 ft

No.24 Lane 637 Changle Road

Chinese Printed Blue Nankeen Exhibition Hall

3700 ft

Park

Fuxing Park

1.2 mi

Nanjing West Road

Madame Tussauds Shanghai

1.5 mi

Nearby

Shaanxi Nanlu just north of Julu Lu

Moller Residence

100 ft

Restaurants

Citizen Cafe & Bar

2100 ft

222 Jin Xian Rd

D.sh.d

1900 ft

No.56 Maoming South Road

Mo-Mo MuChang

2100 ft

LuWan Distinguish ShanXi South Road 35 HongFangZi 2 Floor 2nd Floor

Palatino Roman Cuisine

1800 ft

434 Changle Road

De Refter

1300 ft

181 JinXian Lu near Maoming Lu

Kartel Wine Bar

1400 ft

North Xiang Yang Rd 5-6/F

LanXin Restaurant

1900 ft

luwan Distinguish JinXian Road 130

Amanda Restaurant & Coffee Bar

1900 ft

No. 207 Changle Road

Reviews and Ratings

Reviews from guests about their experience.

80%

loved their spa retreat and can’t wait to return.

8.0/10

Great

Rooms

6.2

Location

7.8

Service

6.6

Dining

5.8

3.5/5 based on 308 reviews

#362 of 5,418 hotels in Shanghai based on Tripadvisor

Taylor

United Kingdom, March 2025

6.0/10

My stay at City Hotel Shanghai had its ups and downs. The location was fantastic, allowing for easy exploration of the vibrant city. though I found the rooms to be quite small and in need of modern updates. While the breakfast buffet was a disappointment, I appreciated the clean and comfortable environment. Overall, it was a mixed experience, ideal for short stays but not without its issues.

Rooms

6.0

The room I stayed in was clean and comfortable, albeit a bit small. The décor felt dated and could use some renovation, but it did the job for my short stay.

Service

6.0

The staff was kind and polite, though communication was frequently hindered by a language barrier. They were responsive, but I often found it challenging to express my needs clearly.

Location

8.0

The location is superb, nestled in a tree-lined area filled with local boutiques and a short walk to major landmarks. It provided easy access to the bustling spirit of Shanghai.

Dining

5.0

Breakfast was quite lackluster, with limited options and poor quality. I would recommend skipping it and heading to the nearby Starbucks instead for a more satisfying meal.

Facilities

6.0

The hotel offered basic facilities, including a gym that was decent but had some equipment issues. Overall, it didn't feel particularly high-end, yet served its purpose for a budget option.

Luke

United Kingdom, February 2025

6.2/10

I had a pleasant stay at City Hotel Shanghai, with a beautiful room and a great city view. The employees were friendly and spoke English well, making communication easy. However, exterior renovations caused some noise, and I found the décor a bit dated. Overall, the location was fantastic, surrounded by shops and a convenient metro station, making it a good choice for anyone looking for a central spot.

Rooms

8.0

My room was spacious and clean, featuring a comfortable bed and amazing shower water pressure. I enjoyed the view from the 17th floor, which added to the experience.

Service

8.0

The front desk staff were friendly and helpful, although their English could be improved. They were attentive and willing to assist with any issues I had.

Location

9.0

Located in the French Concession, the hotel is close to numerous boutiques and restaurants. The metro station was about a 10-15 minute walk away, making it easy to explore the area.

Dining

7.0

I found the buffet breakfast to be adequate, with both western and Asian options, though the service could be faster due to limited seating.

Facilities

8.0

The hotel offers several facilities including a swimming pool and room service, but the wifi was slow at times. I appreciated the convenient amenities provided.

Camila

United Kingdom, December 2024

7.4/10

My stay at City Hotel Shanghai had its ups and downs. The location was great, allowing me to walk to major shopping areas, but the service let me down with language barriers. The room was clean, but the amenities could use some improvement. Overall, it was a mixed experience.

Rooms

5.0

The room was small but clean, with a good bed. However, the shower was dirty with mold along the edges, and the carpets needed cleaning. I had also requested a non-smoking room, but initially, I was given a smoking one, which was frustrating (thankfully, they eventually found my request).

Service

5.0

The staff was friendly and tried to help despite the language barrier. There were times when I had issues, such as being charged for breakfast that was supposed to be included, and they struggled to resolve it quickly.

Location

6.0

The hotel's location on Shanxi Road was fantastic—proximity to shopping areas made it convenient for me. However, it was far from important places like Pudong Airport and the Bund, which required taxis.

Dining

5.0

Breakfast was included and had a mix of Western and Asian options, but the selection was not great. The dining area felt a bit chaotic with staff loudly cleaning tables while people were still eating.

Facilities

5.0

Wi-Fi was included eventually after some back and forth about charges, but it was slow and not suitable for important work. The hotel offered basic amenities like laundry and ticket assistance, but I couldn't get good assistance for local travel queries.

Neil

United Kingdom, November 2024

6.4/10

I had a mixed experience at City Hotel Shanghai. The location was fantastic with plenty of shopping and dining options nearby. but the rooms weren't as updated as I had hoped. The breakfast selection varied nicely between Western and Chinese options, although I did encounter some service inconsistencies. Overall, it served as a decent budget option for my stay.

Rooms

6.0

The rooms were simple and not recently updated. I moved around a bit and experienced different rooms—one smelled of mildew and another was better, but air conditioning was weak, making it feel damp.

Service

7.0

Service was generally friendly, especially at the front desk. they quickly resolved a key issue I had. However, the breakfast service varied, being great some days and lacking on others.

Location

8.0

The location was excellent, with easy access to shops and eateries. but a bit of a trek (around 15 minutes) to the nearest metro station, which could be tiresome after a long day.

Dining

7.0

Breakfast featured a nice rotation of foods, blending both Western and Chinese styles. the freshly made omelets were a highlight, though I expected a bit more for a 4-star hotel.

Facilities

6.0

Facilities seemed adequate with some helpful services like room service, but the pool access required an additional fee, which was a bit disappointing.

Jonathan

United Kingdom, October 2024

6.6/10

I had a mixed experience at City Hotel Shanghai. The location was quite good, making it easy to explore the city. and the view from my room on the 23rd floor was fantastic. However, the hotel felt a bit outdated, with some areas needing better maintenance, such as the shower. The breakfast was rather common, which was disappointing for a hotel at this price point.

Rooms

6.0

My room was a good size and comfortable, offering everything I needed. though it did have a bit of a smell due to the carpet. Overall, it was clean, but I did notice some mold in the shower which could use attention.

Service

7.0

Staff were generally helpful and friendly. although their English proficiency varied. Sometimes communication was a bit tricky, especially when I needed assistance with metro directions.

Location

8.0

The hotel's location was very good, within walking distance to Nanjing Road and various subway stations. which made exploring Shanghai quite convenient. Plus, Nanjing Road West had a nicer atmosphere compared to the eastern side.

Dining

5.0

Breakfast was satisfactory but quite limited. I was hoping for a bit more variety. The restaurant options felt underwhelming for a hotel of its supposed standard.

Facilities

6.0

The hotel offered a gym and a swimming pool. although I found the pool quite busy and not very relaxing, plus they required swimming caps which they charged for.

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City Hotel Shanghai, Shanghai

About the Hotel

Rooms & Amenities

Dining Options

Leisure & Business

Location & Transportation

Choose your room type

Price and Room Availability

Getting around

Facilities

General

Sports & Fitness

Guest Parking

Services

Dining

Business

Children

Spa & Leisure

Room features

Self-catering

Media

Location

Reviews and Ratings