City Hotel Shanghai, Shanghai
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Key details
About the Hotel
No.5-7 Shan XI South Road,
Shanghai,
China,
200020,
Shanghai Municipality
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Queen Room
Max:
2 persons
240 sq. feet
Bed options:
1 King Size Bed
Shower
Air conditioning
room details
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Superior Twin Room
Max:
2 persons
240 sq. feet
Bed options:
2 Double beds
Shower
Air conditioning
room details
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Superior Room
Max:
2 persons
240 sq. feet
Bed options:
2 Single beds
Shower
room details
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Price and Room Availability
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Getting around
Comprehensive guide to transport options for seamless travel
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Paid parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Baggage storage
- Elevator
- Currency exchange
- ATM/Cash machine
- Barber shop
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness center
Guest Parking
- Electric kettle
Services
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- Restaurant
- Bar/ Lounge area
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Babysitting/Child services
Spa & Leisure
- Indoor swimming pool
- Spa & wellness center
- Sauna
- Massage
Room features
- Air conditioning
- Mini-bar
- Ironing facilities
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
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Location
No.5-7 Shan XI South Road,
Shanghai,
China,
200020,
Shanghai Municipality
Map view
No.5-7 Shan XI South Road,
Shanghai,
China,
200020,
Shanghai Municipality
City landmarks
3 East Zhongshan No 1 Rd; 3 中山东一路
The Bund
2.0
mi
Museums
The Shanghai Museum
1.3
mi
Garden
Yu Garden
2.1
mi
Museums
Shanghai Natural History Museum
1.1
mi
Events
Shanghai Exhibition Center
4400 ft
No.30 Lane 7
Site of the Second Congress of the Communist Party of China
2100 ft
2 blocks btwn Taicang
Xintiandi
4900 ft
Puxi Central
Former French Concession
1.1
mi
No.100 Renmin Main Street
Shanghai Urban Planning Exhibition Hall
1.2
mi
Pagoda
Jing'an Temple
4500 ft
People's Square
People's Square
1.4
mi
Mall
Tianzifang
1.3
mi
Temple
Jade Buddha Temple
1.7
mi
Shopping Area
HKRI TaiKoo Hui
4600 ft
Museums
Former Residence of Mao Zedong
2000 ft
2/F
Museum of O
2200 ft
No.63 Anyi Road
Shanghai Former Residence Of Zhedong Mao
2300 ft
113 Wukang Road
Ba Jin's Former Residence
2300 ft
210弄 Taikang Rd
Souvenir shopping
1.5
mi
No.7 Xiangshan Road
Shanghai Museum of Sun Yat-sen's Former Residence
2600 ft
Museums
Shanghai Museum of Arts and Crafts
4400 ft
Square
Sinan Mansions
3100 ft
No.195 Changde Road
Zhang'ailing Former Home Changde Apartment
2900 ft
Tower
Oriental Pearl TV Tower
2.6
mi
Nanjing West Road
Jing'an Temple Square
3400 ft
No.1618 Nanjing West Road
JingAnSi BuXingJie
3500 ft
No.24 Lane 637 Changle Road
Chinese Printed Blue Nankeen Exhibition Hall
3700 ft
Parks
Fuxing Park
1.2
mi
Nanjing West Road
Madame Tussauds Shanghai
1.5
mi
Nearby
Shaanxi Nanlu just north of Julu Lu
Moller Residence
100 ft
Restaurants
Citizen Cafe & Bar
2100 ft
222 Jin Xian Rd
D.sh.d
1900 ft
No.56 Maoming South Road
Mo-Mo MuChang
2100 ft
LuWan Distinguish ShanXi South Road 35 HongFangZi 2 Floor 2nd Floor
Palatino Roman Cuisine
1800 ft
434 Changle Road
De Refter
1300 ft
181 JinXian Lu near Maoming Lu
Kartel Wine Bar
1400 ft
North Xiang Yang Rd 5-6/F
LanXin Restaurant
1900 ft
luwan Distinguish JinXian Road 130
Amanda Restaurant & Coffee Bar
1900 ft
No. 207 Changle Road
Reviews and Ratings
Reviews from guests about their experience.
80%
loved their spa retreat and can’t wait to return.
8.0/10
Great
Rooms
6.2
Location
7.8
Service
6.6
Dining
5.8
Taylor
United Kingdom,
March
2025
6.0/10
My stay at City Hotel Shanghai had its ups and downs. The location was fantastic, allowing for easy exploration of the vibrant city. though I found the rooms to be quite small and in need of modern updates. While the breakfast buffet was a disappointment, I appreciated the clean and comfortable environment. Overall, it was a mixed experience, ideal for short stays but not without its issues.
Rooms
6.0
The room I stayed in was clean and comfortable, albeit a bit small. The décor felt dated and could use some renovation, but it did the job for my short stay.
Service
6.0
The staff was kind and polite, though communication was frequently hindered by a language barrier. They were responsive, but I often found it challenging to express my needs clearly.
Location
8.0
The location is superb, nestled in a tree-lined area filled with local boutiques and a short walk to major landmarks. It provided easy access to the bustling spirit of Shanghai.
Dining
5.0
Breakfast was quite lackluster, with limited options and poor quality. I would recommend skipping it and heading to the nearby Starbucks instead for a more satisfying meal.
Facilities
6.0
The hotel offered basic facilities, including a gym that was decent but had some equipment issues. Overall, it didn't feel particularly high-end, yet served its purpose for a budget option.
Luke
United Kingdom,
February
2025
6.2/10
I had a pleasant stay at City Hotel Shanghai, with a beautiful room and a great city view. The employees were friendly and spoke English well, making communication easy. However, exterior renovations caused some noise, and I found the décor a bit dated. Overall, the location was fantastic, surrounded by shops and a convenient metro station, making it a good choice for anyone looking for a central spot.
Rooms
8.0
My room was spacious and clean, featuring a comfortable bed and amazing shower water pressure. I enjoyed the view from the 17th floor, which added to the experience.
Service
8.0
The front desk staff were friendly and helpful, although their English could be improved. They were attentive and willing to assist with any issues I had.
Location
9.0
Located in the French Concession, the hotel is close to numerous boutiques and restaurants. The metro station was about a 10-15 minute walk away, making it easy to explore the area.
Dining
7.0
I found the buffet breakfast to be adequate, with both western and Asian options, though the service could be faster due to limited seating.
Facilities
8.0
The hotel offers several facilities including a swimming pool and room service, but the wifi was slow at times. I appreciated the convenient amenities provided.
Camila
United Kingdom,
December
2024
7.4/10
My stay at City Hotel Shanghai had its ups and downs. The location was great, allowing me to walk to major shopping areas, but the service let me down with language barriers. The room was clean, but the amenities could use some improvement. Overall, it was a mixed experience.
Rooms
5.0
The room was small but clean, with a good bed. However, the shower was dirty with mold along the edges, and the carpets needed cleaning. I had also requested a non-smoking room, but initially, I was given a smoking one, which was frustrating (thankfully, they eventually found my request).
Service
5.0
The staff was friendly and tried to help despite the language barrier. There were times when I had issues, such as being charged for breakfast that was supposed to be included, and they struggled to resolve it quickly.
Location
6.0
The hotel's location on Shanxi Road was fantastic—proximity to shopping areas made it convenient for me. However, it was far from important places like Pudong Airport and the Bund, which required taxis.
Dining
5.0
Breakfast was included and had a mix of Western and Asian options, but the selection was not great. The dining area felt a bit chaotic with staff loudly cleaning tables while people were still eating.
Facilities
5.0
Wi-Fi was included eventually after some back and forth about charges, but it was slow and not suitable for important work. The hotel offered basic amenities like laundry and ticket assistance, but I couldn't get good assistance for local travel queries.
Neil
United Kingdom,
November
2024
6.4/10
I had a mixed experience at City Hotel Shanghai. The location was fantastic with plenty of shopping and dining options nearby. but the rooms weren't as updated as I had hoped. The breakfast selection varied nicely between Western and Chinese options, although I did encounter some service inconsistencies. Overall, it served as a decent budget option for my stay.
Rooms
6.0
The rooms were simple and not recently updated. I moved around a bit and experienced different rooms—one smelled of mildew and another was better, but air conditioning was weak, making it feel damp.
Service
7.0
Service was generally friendly, especially at the front desk. they quickly resolved a key issue I had. However, the breakfast service varied, being great some days and lacking on others.
Location
8.0
The location was excellent, with easy access to shops and eateries. but a bit of a trek (around 15 minutes) to the nearest metro station, which could be tiresome after a long day.
Dining
7.0
Breakfast featured a nice rotation of foods, blending both Western and Chinese styles. the freshly made omelets were a highlight, though I expected a bit more for a 4-star hotel.
Facilities
6.0
Facilities seemed adequate with some helpful services like room service, but the pool access required an additional fee, which was a bit disappointing.
Jonathan
United Kingdom,
October
2024
6.6/10
I had a mixed experience at City Hotel Shanghai. The location was quite good, making it easy to explore the city. and the view from my room on the 23rd floor was fantastic. However, the hotel felt a bit outdated, with some areas needing better maintenance, such as the shower. The breakfast was rather common, which was disappointing for a hotel at this price point.
Rooms
6.0
My room was a good size and comfortable, offering everything I needed. though it did have a bit of a smell due to the carpet. Overall, it was clean, but I did notice some mold in the shower which could use attention.
Service
7.0
Staff were generally helpful and friendly. although their English proficiency varied. Sometimes communication was a bit tricky, especially when I needed assistance with metro directions.
Location
8.0
The hotel's location was very good, within walking distance to Nanjing Road and various subway stations. which made exploring Shanghai quite convenient. Plus, Nanjing Road West had a nicer atmosphere compared to the eastern side.
Dining
5.0
Breakfast was satisfactory but quite limited. I was hoping for a bit more variety. The restaurant options felt underwhelming for a hotel of its supposed standard.
Facilities
6.0
The hotel offered a gym and a swimming pool. although I found the pool quite busy and not very relaxing, plus they required swimming caps which they charged for.
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